Important Message

We would like to provide an update regarding recent service disruptions and ongoing recovery efforts.

North Queensland – Townsville & Cairns: Following the heavy rainfall and flooding that has impacted the North Queensland region, we will be experiencing significant delays with all freight deliveries intended for the Townsville and Cairns areas. The flood damage is significant, which has caused an immediate suspension of services into the region. Once reopened, there will be diversions in place that are expected to incur ongoing delays and longer delivery times for our customers in these areas.

Our current assessment indicates that freight movements will resume again towards the end of this week (by 7 Feb), and when they do resume, there will be an additional day added to the delivery time due to the route change that will be required. These delays are likely to remain for several months due to the damage to bridges and other roading infrastructure throughout the region.

Melbourne to Tasmania: Note that full shipping capacity has now been restored between Melbourne and Tasmania, but there remains a large backlog to clear. Although we’ve been able to engage additional shipping capacity to move the backlog, our agent in Tasmania will still need to work through the large quantity of deliveries that need to be completed. We’re still estimating that it could take most of February to fully catch-up from last months shipping disruptions.

We appreciate your patience and understanding as we work through these challenges.

Further updates will be provided on our website as new information becomes available.

Taxi Truck Service

If you have a large volume of heavy work that needs to be delivered local, state or nation-wide, our Taxi Truck feet can be customised and become your transport department.

We cater for one-off heavy or oversized deliveries and can provide a cost effective hourly or kilometre rate depending on the vehicle size.
Importantly if you have a truck sidelined or you are experiencing a higher than normal delivery demand, we can help and supplement your fleet.

When considering our Taxi Truck Service, we encourage customers to consider loading time and this should be reflected when communicating delivery times to your customer.

Economy

Our economical same-day Taxi Truck service. Delivery times depend on the driver’s load however a four-hour pickup and delivery cycle is aimed for where possible. Deliveries are tracked internally for quality assurance purposes.

Express VIP

This service is tracked internally but is flagged at a higher priority level. Our drivers are alerted by the control centre of a time-out period. Deliveries must be completed by this time. All jobs are monitored by staff to ensure the driver maintains an effective timetable. A call-back can be made to the sender on delivery if requested.

Express Executive

Our premium service has the added feature of being individually monitored by a customer service supervisor who receives an alert from the driver at the time of pick up and drop off. We also provide you with the identity of the receiver as confirmation of delivery.

This service takes priority over all other deliveries and has a time-out period of one hour. All of our Taxi Trucks are coordinated through our professionally staffed control rooms in Sydney, Melbourne, Brisbane, Adelaide and Perth.

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Testimonials

Mark Hulme – Supply Chain Manager, Unistrut

Since 2015 we have used Allied Express exclusively to transport all of our products throughout the metropolitan area on a regular basis. We have amazing drivers who go above and beyond to ensure our deliveries are made within time frames. When we require more vehicles, Allied Express is able to assist without delay and this is very important to our business that can fluctuate trade daily. We require a flexible and reliable carrier to handle our freight and find that with Allied Express. I would recommend Allied Express to other businesses looking for reliable same day deliveries.

- Mark Hulme – Supply Chain Manager, Unistrut
Scott Olliver – Warehouse & Distribution Manager, Key Pharmaceuticals

Since mid-2015 Allied Express has transported our products from our distribution centre across Sydney metro as required daily. We have built a great relationship with drivers and staff at Allied Express and have never had an issue that wasn’t resolved promptly and efficiently. I have no hesitation in recommending Allied Express Logistics to any business, as we continue our relationship and grow our business with Allied Express as opportunities arise.

- Scott Olliver – Warehouse & Distribution Manager, Key Pharmaceuticals
Tony Antoniou – Store Manager, Dulux Australia

Since 2009 Allied Express has been a key partner in the growth of or business. Their team is friendly, reliable and nothing is ever too much trouble. In fact we consider their driver as an integral member of our team and couldn’t picture our business without them. Their service and communication are second to none and the feedback from our customers is always positive. If you are a busy company where customers matter and delivering goods right the first time and on time is important then look no further than Allied Express couriers.”

- Tony Antoniou – Store Manager, Dulux Australia