Important Message

Allied Express is currently experiencing some volume-related delivery delays following the Black Friday promotions and on-line sales activity.
We’re working through these volumes quickly and expect delivery performance to return to normal levels by the 3rd week of December.
We’re aware that deliveries in the NSW South Coast and Newcastle regions are experiencing some longer delays of up to 1 week. The areas affected are Wollongong, Nowra, Ulladulla, Batemans Bay, and Southern Highlands to the south, and in the Newcastle and Tamworth regions to the north.
Similar delivery issues are also being experienced in Tasmania, with delays of 1-2 days occurring in main centres, and delays up to 3-4 days occurring in outer areas.
Our agents in these areas are working hard to catch-up, and they also expect to return to normal levels by the 3rd week of December.
We’re aware that some deliveries may be incomplete as some items have been received and processed at a different time and are still on the move. These can be expected within 48hrs-72hrs of the first delivery – we appreciate your patience as we work through these timing differences.
Now that December is well underway, it’s important for customers to be checking the cut-off dates for delivery to be completed before Christmas Day – Christmas Cut-Off Dates for 2025
These vary by sending and receiving areas, so check and plan early to ensure your delivery is completed on time.
Thank you for your understanding.

Online Invoicing & Billing

When you set up an account with Allied, you can opt for online invoicing.

With this option, you are alerted via e-mail when your invoice is ready to view.

You simply click on the hyperlink in the email to go straight to your on-line account, enter your username and password to log in and you’re ready to enjoy the benefits of Allied’s on-line account service.

Everything you need to effectively manage your transport costs is right there at your fingertips.

Your current account, as well as an individual ‘library’ of the previous 13 week’s invoices, is accessible and can be searched, broken down and exported as Excel spreadsheets by whatever column headings you’ve determined.

For example, these might be – internal cost centre, state office, priority level, customer account number, etc.

We work with you at the outset to structure your invoicing to deliver the most effective accountability for your company.

You can also verify information on individual deliveries via the “Proof of Delivery” (POD) link which allows you to obtain name and delivery time for courier and taxi-trucks, or sight the actual receipt document for a delivery complete with recipient’s name and signature for express overnight freight.

Should you need clarification of a particular entry, just click on the e-mail link to be put in direct contact with your credit support officer.

We will work hand-in-hand with you from the outset to deliver highly functional accounting outcomes for your business.

And even though the array of tools available to us is extensive, the result comes down to a single point – dealing with Allied delivers a flexibility in billing and invoicing that allows you to monitor and control your transport costs better than ever before.