Important Message

Note that the primary shipping line operating between Melbourne – Tasmania currently has a ship in Dry-Dock for maintenance, which has halved the sea freight capacity inbound to Tasmania.
As we’re now restricted to a sailing that occurs every 2nd day instead of daily, freight backlogs and delivery delays are occurring that are beyond the direct control of Allied Express.
These restrictions and delays are impacting all carriers and are expected to continue through until early Feb 2025.

NSW Account Manager

Bankstown Aerodrome, New South Wales
Sales

Allied Express has been a big part of the Australian Logistics market for 46 years. We’re undergoing a huge growth period and looking for a superstar to join our Sydney team in Account Management.

We’ve never been afraid to challenge the status quo and are proud of our ability to create our own talent.  Whilst you may have previous experience in account management in logistics, we’re also keen to hear from you if have worked in other related industries.

We’re looking for someone that can build relationships, represent our brand and reinforce our strong customer commitment. You will be agile, enjoy being busy and be comfortable with all stakeholders.

This is a fast-paced role where no two days are the same.  Training and support will be provided to ensure that you have the greatest opportunity of fulfilling your potential.

The Role

Reporting into the State Sales & Customer Manager, the primary responsibility of this role is to drive the achievement of growth and retention of clients through the management and development of portfolio accounts. You will work autonomously but also as part of the state Account Management team.

Key Objectives

  • Retain existing customer revenue in line with company expectations
  • Achieve growth and margin targets in line with company budgets
  • Develop solutions and strategies to increase share of wallet
  • Carry out and complete administration tasks related to the development and maintenance of customer accounts
  • Uphold company culture and high standards
  • Maintain and report account management activity in CRM
  • Ensure health and safety is a priority in all operations and in line with Company Policy and Procedure

Qualifications & Experience

  • Previous industry experience in Transport / Logistics or similar
  • At least 2 years in customer relationships
  • A self-motivated professional who is customer centric, eager to grow, and enjoys problem solving
  • Strong listening and negotiation skills
  • Constant willingness to develop

We’re ready to employ now so please send your resume in so that we can get in touch! Jeff.bezzina@alliedexpress.com.au

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