Important Message

Allied Express is currently experiencing some volume-related delivery delays following the Black Friday promotions and on-line sales activity.
We’re working through these volumes quickly and expect delivery performance to return to normal levels by the 3rd week of December.
We’re aware that deliveries in the NSW South Coast and Newcastle regions are experiencing some longer delays of up to 1 week. The areas affected are Wollongong, Nowra, Ulladulla, Batemans Bay, and Southern Highlands to the south, and in the Newcastle and Tamworth regions to the north.
Similar delivery issues are also being experienced in Tasmania, with delays of 1-2 days occurring in main centres, and delays up to 3-4 days occurring in outer areas.
Our agents in these areas are working hard to catch-up, and they also expect to return to normal levels by the 3rd week of December.
We’re aware that some deliveries may be incomplete as some items have been received and processed at a different time and are still on the move. These can be expected within 48hrs-72hrs of the first delivery – we appreciate your patience as we work through these timing differences.
Now that December is well underway, it’s important for customers to be checking the cut-off dates for delivery to be completed before Christmas Day – Christmas Cut-Off Dates for 2025
These vary by sending and receiving areas, so check and plan early to ensure your delivery is completed on time.
Thank you for your understanding.

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Our People

Amanda Nelson, National Pallet Controller

“I love that my job challenges me every day in different ways. I have been here for 4 years working with a great team of people and look forward to the future of Allied Express.”

- Amanda Nelson, National Pallet Controller
Estelle Fajloun, Customer Service Manager

“Previously being a Work Place Educator within the cosmetics industry, stepping into logistics is a complete step change and I haven’t looked back.”

- Estelle Fajloun, Customer Service Manager
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3 Murray Jones Drive Bankstown Aerodrome NSW 2200

2 William Barak Blvd Broadmeadows VIC 3047

570 Transition Drive, Archerfield QLD 4108

2/7 Brandwood Street Royal Park SA 5014

881 Abernethy Rd, Forrestfield WA 6058

FAQs

Allied Express’ standard delivery times are Monday – Friday between 9am and 5pm. Should you require a delivery outside of these hours, a surcharge will apply.

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